We Make Service Calls Via the Internet!
That's right! From across town or the nation Des Moines Tech Support
LLC can remotely connect and manage your computers and their peripherals. In so doing, we can work as if we were sitting in front of the computer. With your explicit permission, our remote management software creates a secure connection between our computers and yours.
With our remote support service, you are spared the expense of a computer repair specialist's travel time and unpredictable travel delays. We strive to conduct our work at a time convenient for you. For example, work can be scheduled before the start of the work day, over the lunch hour, or even after-hours.
In addition, you save time and money by not needing to unplug all your equipment and haul it into the shop for repair.
We listen carefully to your description of the need or problem. We will then remotely conduct tests, diagnose the situation, and offer a fast solution. With your help, we'll determine the most affordable, dependable, and best solution for your situation.
How To Use Remote Support
In order to use remote support, you need to first phone our specialist at 515-422-3374 to verify immediate availability.
- You will be provided a confidential Support Code number to type into the provided space below. Click the adjacent Login button after you enter the number.
- Then, from the comfort of your location you can watch the specialist work on your computer providing immediate technical support.
- At any point in the session, you can disconnect the support call and return exclusive control of the computer to you.